Longing to Learn?
Call today to schedule one of the workshops described below.
COPIA will tailor learning to fit you and your organization.
Have you been putting off that difficult conversation with your boss, your employee, or your colleague? Do you need to have an uncomfortable conversation with someone--but stop short because you can't find the right words?
This workshop, on how to raise and follow through on topics we fear to address, will allow you to:
- discover what gets in the way of having difficult conversations
- learn ways of anticipating and dealing with emotions and fear related to having conversations
- practice articulating strong requests or statements
- get feedback from peers on practice conversations.
Collaboration: Becoming More than the Sum of Your Parts
As workplaces increasingly acknowledge the need for collaboration in pursuit of excellence, why not give your team the edge by making yourselves masterful in interactions with others?
Even if you don't work on a team, partnerships are critical to success wherever you are. This workshop teaches you to:
- recognize the ways in which we need partners to accomplish our mission
- understand how collaboration works in organizations
- deal with the challenges of collaborating with remote partners
- build useful networks and exploit them for mutual benefit
- use the vocabulary for beginning collaborative converations.
Clear Verbal Communications
How often have you struggled to organize your thoughts, make statements or ask questions to get your point across in the most efficient and powerful way? In the world of work our effectiveness hinges on how well we use the tools of the trade: our words.
Research shows that consistently good verbal communication is a learned skill, and also that good communication builds trust, enhances credibility and ultimately leads to successful results. In this workshop you will:
- address key factors to "get to the point" efficiently
- create effective strategic tools to communicate at all levels of the organization
- make concise requests, offers and promises that get results
- gain confidence in speaking extemporaneously with poise and confidence
- speak from a stance of leadership and purpose
- develop listening skills to address the needs of the audience.
Self Discovery through the Myers Briggs Type Indicator
Are you looking for ways for your team to function better by knowing themselves and their colleagues' personality preferences? Based on the work of psychologist Carl Jung, the Myers Briggs Type Indicator has been used as a personality assessment tool for over four decades with great success.
This workshop will make your team more effective by:
- identifying the four MBTI dimensions for each member, and distinguishing what defines their personalities
- understanding and learning to accept differences among colleagues
- establishing common ground based on preferences
- creating communication leading to more productive work environments.
Writing Effective Performance Objectives
A well-written individual performance objective makes an organization's strategic plan meaningful and real--without it, a plan is just a wish. Are you and your employees getting the most out of these basic performance building blocks?
This workshop allows participants to link their objectives to the strategic plan, through step-by-step procedures and practice. Participants will:
- bring their job descriptions and expectations with them, and discuss which parts of the strategic plan they support
- learn the "SMART" technique for writing a good objective
- get examples of the best, most specific words to use
- write sample objectives in class and get feedback
- receive individualized assistance from instructors.
The Art of Giving and Receiving Feedback
As a manager, part of your responsibility is to give and receive performance feedback. How often have you dreaded such conversations and wished you had the skills to do this with grace, ease, and clear goals?
In this workshop you will explore and practice the art of both these vital skills and develop the confidence to do the job. You will:
- determine clear objectives for the conversation
- formulate a plan for the conversation based on the data
- practice with a partner
- give and receive feedback to and from other course participants in a safe environment.
Effective Interviewing Techniques for Hiring Managers
Professional studies show that the typical interview is a predictor of future performance only about 10 percent of the time. Can you afford that big a risk in selecting your staff?
This workshop will make you more effective in interviewing candidates for positions on your staff--especially managers--by helping you to:
- determine exactly what you want in a new hire
- understand the difference among traditional, behavioral and situational interviewing questions and techniques
- devise interview questions and techniques that will get at what you really want to know about an applicant
- avoid common mistakes in asking questions that violate EEO standards
- demonstrate your understanding of the above through practice in each aspect of an effective interview.
Preparing for a Job Interview: Skills and Techniques
Are you getting ready for a crucial interview for your dream job--or a position that is important for your career progression? Are you wondering if there is any way to ensure you show up at your best?
Join the COPIA partners for time with the basics of interviewing, learning from the mistakes of others, and getting a chance to practice in a risk-free environment. You will learn from the experts on:
- how to dress
- how to prepare for the interview with research techniques
- what body language says about you during the interview
- how to turn the interview into an opportunity for you to learn about the organization, so even if this job doesn't come through, another might
- what to put on your resume
- the importance of follow-up.
Management Basics for First Time Supervisors
Benefit yourself, your subordinates and your organization by maximizing your experience as a first time supervisor and avoiding commonly made mistakes.
This workshop will make you a more effective supervisor by helping you to:
- understand your responsibilities in support of your organization's mission
- understand your role in budget issues
- understand your responsibilities regarding management of your staff, and devise a plan to carry out that management more productively
- identify resources available to you in mission, staff and budget support
- put together a plan that will result in your building a network of useful contacts throughout your organization
- review the most commonly made mistakes of first time supervisors
- demonstrate your understanding of the above by creating a plan for your immediate use in becoming a better manager
Managing Your Career
Regardless of the organization in which you work, it is true that you are your own best career manager. Are you prepared to serve yourself in that regard?
This workshop allows you to become more effective at managing your own career by helping you to:
- understand what your organization expects from a successful employee at each stage of your career
- make the evaluation process work for you
- understand the theory and practice of career progression
- develop the skills to have productive conversations with those who can affect your career
- put together a plan that will result in your building a network of contacts and mentors that will be useful to you
- demonstrate your learning by crafting an individual career plan
Integrating Life and Work for Busy Professionals
How successful are you at making choices when you find yourself squeezed between the competing demands of job and personal/family commitments?
Success in today's complex organizations hinges on how well professionals recognize and manage to integrate their organizational and personal selves. This is an interactive workshop focusing on the challenge of integrating systems, careers, families, and individual needs to live with more joy and less stress. It will help you:
- explore vital questions about your multifacited world
- understand and influence the system where you work
- manage your career and be aware of others' perceptions of your effectiveness
- acknowledge your family and your social connections, and honor their importance
- make room for your internal, individual needs in the face of your busy existence.
I am learning all the time. The tombstone will be my diploma.
” Eartha Kitt